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RESPONSE Quiz Discussion
 

RESPONSE PROSPECTING AND LOYALTY STRATEGIES, INC.
We disagree with every statement on the quiz. Here are our thoughts.
  1. The two greatest success factors in advertising are creativity and originality.

              Creativity and originality can be important tools for winning attention, but it’s naïve to think that attention alone ensures sales.
              From measuring sales-at-the-cash-register, we can tell you that the greatest success factors are a sound strategy, pinpoint-accurate targeting, a motivating offer, and believable, compelling product benefits, and solid call to action.
       
  2. Marketing that works on the masses tends not to work on educated people.

              Our industry has been tracking this for a long time. The higher you move up the food chain, the more success you have with tactics one might normally dismiss as something that would “only work on the masses.”
       
  3. Awards are an excellent indicator of successful advertising.

              Nonsense.
              Awards are given to advertising people by other advertising people who admire their work. There is no correlation between awards and sales.
       
  4. People will not read more than a few words of advertising copy.

              We’re not sure where this myth comes from. Every pro who bothers to measure actual sales results will tell you that long copy outsells short.
              Not that this is a license to ramble. Prune every needless word. An ad should be no shorter than necessary, and also no longer.
      Incidentally, on this web page alone, by the time you finish this sentence, you will have read 243 words.
       
  5. The look of your marketing matters most.

              The look of your marketing matters, but not most.
              An attractively designed marketing campaign absent substance and a compelling, persuasive sales argument is as vacuous and powerless as a well-dressed, empty-headed dandy.
       
  6. If I feel an approach won’t work on me, I know it won’t work on my customers.

              There are two reasons this one fails to hold up.
              First, you really don’t know what approach will work on you. Sorry, but you really don’t. When you say, “This wouldn’t work on me,” you provide a glimpse of your self concept. Nothing more.
              Second, you do not, all by yourself, represent your market. You are a sample of one. Even if you did know what would work on you, it’s moot. We’re interested in what works in the market, not on selected individuals from within the market.
       
  7. Marketing tactics that work in other industries won’t work in mine.

              Your industry is unique in many ways. It has its own jargon, traditions, environment, tone, do’s and don’t’s, body of knowledge, traditions, mores, history, etc., etc. All of these must be learned and mastered.
              But good marketing is adaptable. If not, then it wasn’t good marketing in the first place.
       
  8. My ad campaign is my brand.

              Your brand is not what you claim. Your brand is what you live. Advertising that tries to persuade people you are anything else will cost you money and fall flat.
              If needed, a good agency will challenge you and help you shape your brand with suggestions for changing how your company behaves. (For a more complete discussion on branding, read our article, A Direct Marketer Looks at Branding.)
       
  9. If I had the time, I’d do all of our advertising in-house.

              If you chose Agree but didn’t mean to exclude the expertise that comes with a shop like RESPONSE, we might get along after all.
              But clients who already know exactly what they want, and exactly how they want it done, may only need someone to bring to life a predetermined vision. They may be better off working with freelancers than with a full-service agency. And there’s nothing wrong with that.
              RESPONSE is geared toward clients who want our input as well as our output. We believe there is value in our involvement and expertise long before headlines and layouts are even conceived.
       
  10. If an advertisement stands out and is noticed, it is successful.

              That depends. If your objective is to stand out and draw notice, then any ad that does so is successful. We, however, would hope you’d hold your advertising’s feet to a hotter fire. Like, set objectives that have to do with the bottom line.